Frequently asked questions

We are a management consultancy. We advise UK businesses on strategy, planning, operations and organisational change, and we are paid consultancy fees by our clients for that work.

Only from fees paid by our clients: fixed project fees, day rates or monthly retainers. We do not earn commission, referral fees or payments from third parties.

It depends on the scope. Fixed-fee projects start from [INSERT FEE FROM], our day rate is [INSERT DAY RATE] and retainers start from [INSERT FEE FROM] per month. You receive a written quotation before any chargeable work begins.

Yes. The initial 30-minute consultation is free and carries no obligation.

Yes. Every engagement is covered by a written engagement letter that sets out the scope, fees, timetable and our Terms of Business.

As a responsible business, we confirm who our clients are before starting work. This helps protect both parties against fraud and supports our anti-money laundering standards.

Yes. Most engagements combine video calls with on-site meetings. We work with clients across the UK.

No. We provide management consultancy only. If you need regulated financial, legal or tax advice, we will recommend that you speak to a qualified professional.

Most fixed-fee projects take between two and eight weeks. Your proposal will include a timetable.

By bank transfer to our UK business bank account, against an invoice issued by BSSB Consultancy Ltd. We do not accept cash.

Yes. Cancellation terms are set out in our Terms of Business and your engagement letter. Retainers can be ended with [INSERT NUMBER] days' written notice after the minimum term.